1. How to place order?
a. Find items either by using menu buttons or Search
b. Choose hair color your want and quantity
c. Click "Add to Cart"
d. Proceed To Checkout
e. Fill in your address
f. Place order & payment.
2. How to cancel or change my order?
You may cancel or change the order if you change your idea. We recommend you contacting the customer service by e-mail.
If you do not want the item after it has been shipped out, you will be responsible for the shipping cost, and making fees in some cases.
3. Can I Change My Order information?
Before making the order, you can modify the product information, Before issuing the order, you can modify the logistics information.
4. When will my order be delivered?
• Standard Order: about 12 working days to produce + around 10 working days for delivery
• Lace Front Wigs Order: about 15 working days to produce + around 10 working days for delivery
• Full Lace Wigs Order: about 18 working days to produce + around 10 working days for delivery
• Monofilament Wigs Order: about 20 working days to produce + around 10 working days for delivery
please kindly note the processing & shipping time may vary due to serious covid 19 and festivals such as new year, if you need items in very rush, please do not place order. thanks for your understanding!
5. How do I check my order status?
We will send the track number and query url to you soon after we post the wig to you. Then you can track it.